High Density Devices

[hiddn] General

• What operating system does [hiddn]™ support ?

  • [hiddn]™ is completely operating system independent and will work with any operating system.

• Does [hiddn]™ effect the performance of my computer?

  • [hiddn]™ provides transparent and real-time encryption with no delay @ 100MB/s.(Crypto Adapter is limited by USB-standards )

• Are any of the [hiddn]™ products certified?

  • All [hiddn]™ products use the patented certified CM.
    It  has the following certifications;

  1. Common Criteria Evaluation Assurance Level 4, Augmented with AVA_VLA.3 [CC EAL 4+]
  2. Federal Information Processing Standard Level 3 [FIPS 140-2 Level 3] CMMI Maturity Level 2 

• When [hiddn]™ is installed – do I need a password?

  • No password is needed. The [hiddn]™ products only require that the Smart-card is inserted when the computer is booted.
  • The [hiddn]™ Crypto Adapter supports two-factor authentication with PIN. ( In addition to the NATO/NSM-version of the CM)

• What additional software and updates are required for [hiddn]™ ?

  • No additional software or training is required. There are no annual licensing fees, no updates, and zero end-of-life disposal cost of the storage media.

• Do I need software installed to use [hiddn]™?

  • All [hiddn]™ products are computer and OS independent and no additional drivers or software is required.

• How do I keep the data already stored on my hard disk in my computer?

  • In order to transfer data from your existing hard disk to the [hiddn]™ unit, you need to backup your data before replacing the hard disk, and then restore the data after completing the installation of the [hiddn]™ unit.

• Will the [hiddn]™ replace the existing hard disk in my computer?

  • [hiddn]™ Laptop is delivered complete with a hard disk, and will replace the existing hard disk in your laptop.
    
    
  • [hiddn]™ Desktop is delivered without drives, readily installable into your existing Desktop environment. Depending on version, it supports one or two disks
    
    
  • The [hiddn]™ USB can be delivered with or without disk.
    
    
  • [hiddn]™ Crypto Adapter can be used to protect any USB-connected storage devices
    
    
  • [hiddn]™ SATA Adapter – is an easy ”Plug & Protect” product for encryption of hard drives

• What kind of user interaction is required?

  • None, besides providing the Smart-card for access and keeping the Smart-card safe when not in use to block unauthorized access. The [hiddn]™ product runs completely transparent to both user and computer. There is no need for additional software or drivers, and [hiddn]™ introduces no performance penalties. The [hiddn]™ unit even caches I/O commands, resulting in possible higher performance than without [hiddn]™ encryption!

• Can I connect the [hiddn]™ USB to any computer?

  • The [hiddn]™ USB unit can be connected to, and moved between, any computers with two USB-ports (or one when sufficient power is provided from your pc).

• Does the [hiddn]™ product fit any laptop model?

  • [hiddn]™ Laptop fits most laptops with a side-mounted hard disk. Contact your computer reseller for information on hard disk mounting.

• Do I need to keep the Smart-card inserted all the time when I use my [hiddn]™ LapTop?

  • Yes and no, both solutions are supported depending on how your Smart-Card is defined. Please see the description of our Key Mangement System.  In addition we will launch a unique version with contactless Smart-cards.

• What do I do if I lose the Smart-cards provided with my [hiddn]™ product?

  • If the User Smart-card is lost or becomes unusable, it is strongly advices to use the Backup Smart-card to move the data stored on the device to another storage device, and then new smart-cards should be ordered.

  • A NEW set of User and Backup Smart-card can be ordered from HDD. This will NOT give access to any data stored prior to using these new smart-cards (all data stored with previous smart-cards will be lost)

  • HDD can IN NO CASE reproduce either of these smart-cards, if lost or rendered unusable by customer (Please also see below.)

• How can I create my own Smart-cards?

  • HDD offers a Key Management System(KMS). This proprietary administrative utility system is for managing lifecycle functions of [hiddn]™ Smartcards and the accompanying [hiddn]™ products. It is designed for larger organizations, value added resellers, IT managers of business units and military units deploying [hiddn]™ technology. The KMS is delivered as a dedicated workstation.

• I have an SSD-disk; can this be used with a [hiddn]™ product?

  • [hiddn]™ USB , [hiddn]™ LapTop,  [hiddn]™ DeskTop and [hiddn]™ SATA can be equipped with hard disk drive or SSD to meet your needs.